Terms of service
These Terms of Service govern access to and use of sleeksartor.shop and purchases made through the website.
By accessing our website or placing an order, customers agree to be bound by these Terms of Service to the extent permitted by applicable law.
Nothing in these Terms is intended to exclude, restrict or override statutory consumer rights that cannot lawfully be excluded or restricted.
Questions regarding these Terms may be sent to:
Eligibility and Use of the Website
Customers must use sleeksartor.shop only for lawful purposes.
Users must not:
- Use the website for fraudulent or unlawful activity;
- Attempt to gain unauthorised access to systems or accounts;
- Interfere with website security;
- Introduce viruses, malicious code or harmful technology;
- Scrape or extract website information through abusive automated methods;
- Misrepresent identity or payment authority;
- Place fraudulent orders;
- Infringe intellectual-property rights; or
- Use the website in a manner that materially disrupts its normal operation.
We may reasonably restrict access where necessary to protect customers, the website, our systems or our legal rights.
Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, colours, dimensions and other information are accurate.
Minor differences may occur because of screen settings, lighting, photography, manufacturing tolerances, supplier updates or natural variation in materials.
Customers should review relevant product information before placing an order.
Nothing in these Terms reduces statutory rights where goods do not conform to their contractual description.
Product Availability
Products are subject to availability.
Adding an item to a shopping cart does not reserve the item.
In rare circumstances, an item may become unavailable after an order is submitted.
Where we cannot supply an ordered product, we may cancel the affected item and refund any applicable payment.
Pricing
Prices displayed on sleeksartor.shop may change from time to time.
The applicable price will generally be the price shown during checkout when the order is submitted.
The customer will be shown the total amount payable before completing the purchase.
Obvious Errors
Despite reasonable efforts, pricing, product descriptions or other website information may occasionally contain obvious errors.
Where an obvious material error is identified before fulfilment, we may contact the customer to explain the issue and offer an appropriate solution, including cancellation and refund where necessary.
Nothing in this section permits us to disregard a binding contract contrary to applicable law.
Orders
The customer is responsible for reviewing the order carefully before submitting it.
Customers should ensure that:
- Products and quantities are correct;
- Selected options are correct;
- The delivery address is complete and accurate;
- Contact information is accurate; and
- Payment information is authorised.
We may send an electronic confirmation after an order is submitted.
An automated acknowledgement does not necessarily mean that an order has been accepted in circumstances where applicable law permits acceptance to occur at a later stage.
Contract Formation
A binding contract is formed according to the information presented during checkout, the order-confirmation process and applicable law.
We reserve the right to decline an order before a binding contract is formed where there is a lawful reason, including:
- Product unavailability;
- Payment failure;
- Suspected fraud;
- An obvious pricing error;
- Delivery restrictions; or
- Legal or regulatory restrictions.
Where an order cannot lawfully be fulfilled after payment has been taken, any required refund will be provided.
Payment
Customers must use an authorised payment method.
Payment processing may be provided by Shopify-supported payment services and independent payment processors.
The customer represents that they are authorised to use the payment method submitted.
We may use reasonable fraud-prevention and transaction-verification measures.
Shipping
sleeksartor.shop provides free standard shipping on all orders.
Our estimated delivery time is 15–20 calendar days.
Delivery times are estimates and may be affected by circumstances beyond our reasonable control.
Our Shipping Policy forms part of these Terms and provides additional details.
Delivery Information
Customers are responsible for providing an accurate and complete delivery address.
If a customer identifies an address error, they should contact info@sleeksartor.shop as soon as possible.
We cannot guarantee that an address can be changed after an order has entered fulfilment or shipping.
Nothing in this section removes responsibility that applicable law places on us for delivery of goods.
Risk and Ownership
Risk in goods passes in accordance with applicable consumer law.
Where consumer legislation provides that risk remains with the trader until goods come into the physical possession of the customer or a person identified by the customer, those statutory rules apply.
Ownership may pass according to the terms of the transaction and applicable law.
Cancellation Rights
Consumers purchasing goods online may have a statutory right to cancel qualifying contracts without giving a reason.
Where applicable, the customer generally has 14 days after receiving qualifying goods to notify us of cancellation.
Our Return and Refund Policy provides further details.
Faulty or Non-Conforming Goods
Goods supplied must satisfy applicable statutory requirements.
If goods are faulty, damaged, not as described or otherwise non-conforming, consumers may have legal rights including rights to rejection, refund, repair, replacement or price reduction depending on the circumstances.
Nothing in these Terms reduces those rights.
Returns and Refunds
Returns and refunds are governed by our Return and Refund Policy and mandatory UK consumer law.
Where our policy provides greater protection than the statutory minimum, the more favourable policy may apply according to its terms.
Where mandatory law provides greater protection, mandatory law prevails.
Intellectual Property
Unless otherwise stated, website materials belonging to sleeksartor.shop or its licensors—including text, graphics, branding, website design, product presentation and other protected material—are protected by applicable intellectual-property laws.
Users may access the website for personal, non-commercial shopping purposes.
Users may not reproduce, commercially exploit, distribute or modify protected website materials without appropriate authorisation, except where permitted by law.
Third-party trademarks remain the property of their respective owners.
User Content
If users submit reviews, comments, feedback or other content through functionality made available on the website, they must not knowingly submit content that:
- Is unlawful;
- Is defamatory;
- Infringes intellectual-property rights;
- Contains malicious software;
- Violates another person's privacy;
- Is fraudulent or misleading; or
- Is otherwise prohibited by applicable law.
Where legally permitted, we may moderate or remove unlawful or inappropriate content.
Third-Party Services
Our website may use or link to third-party services including payment processors, delivery providers, analytics providers and ecommerce technologies.
We are not responsible for independent third parties beyond the extent of responsibility imposed on us by applicable law.
Third-party services may be subject to their own terms and privacy notices.
Shopify
Our store may use Shopify technology to support ecommerce functionality.
Shopify may provide infrastructure including hosting, checkout and related ecommerce tools.
Purchases placed on sleeksartor.shop are transactions with the operator of sleeksartor.shop and not purchases directly from Shopify unless expressly stated otherwise.
Website Availability
We aim to maintain reliable access to sleeksartor.shop but do not guarantee uninterrupted operation.
Access may occasionally be interrupted for:
- Maintenance;
- Security;
- Technical problems;
- Software updates;
- Hosting interruptions; or
- Circumstances beyond reasonable control.
We may modify website functionality where reasonably necessary.
Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
In particular, nothing is intended to exclude or limit liability for:
- Death or personal injury caused by negligence where liability cannot lawfully be excluded;
- Fraud or fraudulent misrepresentation;
- Breach of statutory consumer rights; or
- Any other liability that cannot legally be excluded or limited.
Subject to mandatory law, we are not responsible for losses that were not reasonably foreseeable consequences of our breach or for business losses suffered by a consumer where the contract was entered into wholly for private purposes.
Events Beyond Reasonable Control
We are not responsible for delay or failure caused solely by circumstances outside our reasonable control to the extent permitted by law.
Such circumstances may include major transport disruption, severe weather, natural disasters, widespread network outages, industrial disputes, governmental action or similar events.
This section does not remove statutory rights concerning delivery or refunds.
Personal Information
Personal information is handled according to our Privacy Policy and applicable data-protection law.
Changes to These Terms
We may revise these Terms periodically to reflect legal, regulatory, operational or technical changes.
Changes will apply prospectively where required and will not unlawfully alter rights under contracts already concluded.
The current Terms will be made available through sleeksartor.shop.
Governing Law
These Terms are governed by applicable laws of the United Kingdom, subject to the mandatory consumer protections applicable to the customer.
Nothing in this clause deprives a consumer of mandatory protections or jurisdictional rights available under applicable law.
Contact
Questions concerning these Terms may be sent to:
- Choosing a selection results in a full page refresh.